Choosing a Garage Door Company
When choosing a garage door company, it’s important to make sure you are working with a qualified dealer. Not all dealers are as qualified or trained as others. It’s always a good idea to check out online reviews before setting up an appointment.
We have been installing and repairing garage doors in Orange County for nearly 2 decades and know a qualified dealer can easily answer these questions and back it up in writing. Don’t be embarrassed to ask every garage door contractor these questions. We will provide you all of our written answers to these questions and more at our first meeting.
We recommend that you thoroughly check out every garage door installation contractor you consider in these 3 areas.
Reputation & Stability
- What is your State of California specialty contractor license number?
- Has your company been recognized for excellence by any group or organization?
- What levels of business insurance do you carry?
- How many recent customer references will you provide?
- Do you have trade references?
- What is your Better Business Bureau rating?
Experience & Installation Process
- Do you use employees or subcontractors on your crews?
- How many garage door installations have you completed in the last 10 years?
- How many garage door repair projects have you completed in the last 10 years?
- Will you provide a detailed breakdown of your garage door installation process?
- Will you provide me with a copy of your company policy on the use of drugs and alcohol by your crews?
- Who will be supervising my project and how many years of experience do they have in the garage door industry?
Service & Warranty
- Do you guarantee to use only new parts on my installation or repair?
- Do you provide a price guaranty in writing?
- Do you specify all new garage doors by brand, model and finish?
- How long is your installation warranty? Is it in writing?
- Have you ever repaired a garage door without charge after the warranty period?
- How many hours a day can I reach you on your mobile phone?
Avaunt Garage Doors will be happy to provide answers to all the above questions and put them in writing for you!